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Q & A Seminario

Frequent questions

You ask, we answer

Does Sticky Moon only make products for children?

Of course not, we also make for girls :) Well, but not a joke, we also make products to mark sporting goods, for the office, for retirement homes  and we have a very large clientele of small restaurants that need quality labels, at a very good price and in small volumes. Contact us and we will find a solution to your needs.

What if I am not happy with Sticky Moon products?

Always  we will look for a solution. Quality problems are generally related to ignorance of the application instructions or mistaken use of the product. However, in case there is a quality problem or an error in the printed name, we will coordinate the replacement and reshipment of the product at no cost to our client.

Are those ironable markers  They do not fall? Is that a friend who told that it was very bad...

What is the difference between labels and tags?

The Labels are ironable for clothing, the Labels are adhesive for supplies and things in general. Labels CANNOT be stuck on things and Labels CANNOT be stuck on clothes.

Our iron-on labels can last you the entire school year (approximately 50 washes) AS LONG AS you follow the instructions we send you to the letter. oh! and we're sure your friend hasn't had Sticky Moon labels...

Why can't I pay cash on delivery?

Why can't I receive my order overnight?

Our products are of the highest quality and the materials require recovery times during production. Additionally, quality control processes involve a very high level of detail; after all we don't want your labels to say "Carlos Valentina Sapata".

As they are personalized products, we cannot run the risk that a client decides not to acquire  the product, since it is an inventory that cannot be reused. That's why we will only start your order once the order is confirmed with your payment.

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